A price guide appears as you create your listing. Offer a price near the top of this range to get matched in seconds. Enter a low or no Collection Price if you have time to receive Collector Offers and find the best collection price available.
A price guide range appears as you create your listing based on jobs of similar size and junk type. If your job is straight forward, not particularly large for the size you've selected, and you have time to wait for Collector Offers, expect to pay towards the lower half of the price guide range. If you are in a rush or your job is more complicated/heavy/larger, expect to pay towards the higher end of the range. There is no obligation to pay more than you offer so, if in doubt, create your listing with a low or no offered collection price and see what Collector Offers you get. Browse our Prices Gallery (select the relevant junk type) or read this Detailed Price Guidance for more background.
A Collector Offer is an offer to pick up for a different price than you are offering. Accept or ignore Collector Offers as you like, but please don’t take offence if one seems high. Just wait for a better one to follow.
Listings are normally claimed or receive a Collector Offer within seconds. No response is usually because photos or description are unclear or your pick up time is very challenging (eg. Sun 22:00–00:00 and only listed Sunday afternoon).
You can change your offer price any time using a button in the listing. This sends out a notification to nearby collectors with the revised price. To edit anything else, just cancel the listing using the Cancel button (you will not be charged) and repost with revised details.
You can cancel your listing any time before it is matched to a collector. If you need to rearrange a collection after the job has been matched, please contact your collector directly. Under our Terms, you can be charged a wasted journey fee (£20) if you cancel a collection once a collector is already on their way or at site.
If no collector claims your listing and the best collector offer is above what you’re willing to pay, the listing will lapse at the start of your specified collection time slot. You will not be charged and can easily repost, perhaps offering a clearer description or more flexible timeslot?
The price includes VAT if the waste collector of your junk is VAT registered. Most collectors on LoveJunk are VAT registered, so most of the time the price will include VAT. If applicable, VAT will show in Collector Offer notifications and your final receipt.
We interview every waste collector on the LoveJunk platform and verify they are licensed with Environment Agency and have valid insurance to undertake waste collection. In addition, we undertake identity checks, including bank account and proof of address and verify that the disposal sites they use are fully accredited. Collector license number and disposal site permit number are detailed in the waste documentatation provided for your collection. Payment for collection is via LoveJunk which also ensures a secure, clear digital audit trail of your disposal.
Around 1 in 2 of LoveJunk listings marked as potentially 'reusable' by customers end up being reused, instead of being destroyed. On average 98% of all junk collected via the platform avoids landfill. Exact recycling % depends on your junk and the disposal facility used by your collector and is shown on the waste documentation provided after your collection.