Yes. There is no charge or comittment to create a listing and receive quotes. You can cancel your listing any time if you don't accept a collector offer. So, if you just want to check prices, then cancel…no problem!
Listings normally start to receive offers from collectors within seconds. No response is usually because photos or description are unclear or your pick up time is very challenging (eg. Sun 22:00–00:00 and only listed Sunday afternoon).
You can cancel your listing any time before it is matched to a collector. If you need to rearrange a collection after the job has been matched, please contact your collector directly. Under our Terms, you can be charged a wasted journey fee (£20) if you cancel a collection once a collector is already on their way or at site.
If you don't accept any collector offer, the listing will lapse at the start of your specified collection time slot. You will not be charged and can easily repost, perhaps offering a clearer description or more flexible timeslot?
The price includes VAT if the waste collector of your junk is VAT registered. Most collectors on LoveJunk are VAT registered, so most of the time the price will include VAT. If applicable, VAT will show in Collector Offers and your final receipt.
We interview every waste collector on the LoveJunk platform and verify they are licensed with Environment Agency and have valid insurance to undertake waste collection. In addition, we undertake identity checks, including bank account and proof of address and verify that the disposal sites they use are fully accredited. Collector license number and disposal site permit number are detailed in the waste documentatation provided for your collection. Payment for collection is via LoveJunk which also ensures a secure, clear digital audit trail of your disposal.
Around 1 in 2 of LoveJunk listings marked as potentially 'reusable' by customers end up being reused, instead of being destroyed. On average 98% of all junk collected via the platform avoids landfill. Exact recycling % depends on your junk and the disposal facility used by your collector and is shown on the waste documentation provided after your collection.