LoveJunk customer reviews-01

Customer Reviews for LoveJunk

8 September 2021

Read all the reviews (good and bad) that have been posted on the App Store and Google Play in the last few months from users of the LoveJunk app.

 

sxc3 (5 stars)

September 2021

I found this app through google and I have to say I’m so glad I downloaded it! It’s so easy to use and the prices are great! Within a day of having the app I was able to find someone to take my fridge. Amazing!

 

sl63729 (5 stars)

September 2021

Found someone to pick up junk at a reasonable price. App was easy to use. Thanks!

 

ieva_p (5 stars)

September 2021

Great app and service, highly recommend. Posted the ad that I need to remove a sofa, received offers the same day, with a bit of patience the price I wanted to pay for sofa removal was matched, time for pick up agreed. Payment over app. Everything smooth! Next time I need something removing I will definitely use LoveJunk. Definitely worth giving a try! ☺️

 

Schwagginnn (5 stars)

September 2021

Literally so easy to use and sooo convenient! Within a few hours the fridge had gone!

 

gowebgo (5 stars)

September 2021

I posted an ad on Sunday afternoon and my garden waste was collected the next morning at the price I offered – fantastic and efficient service! I would definitely recommend this app.

 

sttrevdcc (5 stars)

September 2021

V easy to use took me 15 mins to match. Impressive

 

nut13998075 (5 stars)

September 2021

I posted my job for garden waste cleanup and within minutes I started getting responses and it wasn’t long before I was matched to someone who was willing to do the job at the price I had quoted. Once the job was picked I had a seamless experience of payments! Very happy with the app!

 

Nickname! (5 stars)

September 2021

I had a washing machine to get rid of, so posted it, got a response within 10 minutes and it was gone by the next day. Excellent app!

 

LoveJunk Fan (5 stars)

September 2021

After days of wondering how to get rid of my treadmill, I came across this website. Really wasn’t expecting too much from it to be honest but was extremely surprised. Literally within a few minutes of posting I had an offer to come and collect my treadmill. So quick and efficient, and such a load off my plate. Would definitely recommend this app if you’re looking to get rid of stuff plaguing your home. Thank you Love Junk!!

 

DPerry (5 stars)

September 2021

Easy to use, smooth functionality, job taken and completed easily, payment effortless. Great app.

 

B Y (5 stars)

September 2021

Great service. Just take a pic of what needs removing & see if anyone accepts what you can afford for collection. Junk & recyclable goods picked up sometimes within 1 hr. Lifesaver if you have to move stuff quickly. Great for garden & house clearance & maybe office. Most are certified waste removal specialists ie for white goods & furniture. Have used many times. No need to put junk in storage or old furniture, someone may want it or take it away at a good budget price.

 

RMellor (4 stars)

September 2021

Handy app for finding nearby waste collectors with proper accreditation.  The service I received was good, although took a couple of days to get confirmation that he would definitely be coming and ETA. App could do with some way of putting pressure on collectors to confirm this sooner.

 

exasperated diy-er (5 stars)

August 2021

Just list your rubbish and take a photo. I got offers in minutes. Had a problem with the first guy who misread the listing but the team at LoveJunk sorted it quickly and I had my rubbish removed by a different company soon after. Very happy with the service.

 

elephantonabus (5 stars)

August 2021

Absolutely love this app and will definitely use again. Genius way to get rid of stuff via competing junk collectors and in a budget and timeframe that suits you. Love it. Great app and definitely use again!

 

missykrissy99 (5 stars)

August 2021

I posted my job – a collection of a sofa – at a reasonable rate and got it accepted straight away. Next day a prompt, professional and pleasant team picked it up. I found app and payment really smooth and I love the sustainability ethos behind it. Will definitely use again.

 

Dj_necrox (5 stars)

August 2021

This app is so easy to use, simply take a photo and put a guide price on your post and just watch the offers come in. Simple registration too. It cut down on lots of faffing about, I had about 3 offers within minutes and I’d agreed the pickup within 10 minutes. I had too much junk for council clearance to take it, but it was gone promptly the next day with no fuss. Very happy and highly recommended.

 

JohanHWB (5 stars)

August 2021

Twice now I’ve needed to dispose of some old furniture. For someone in my situation – without a car – this service is fantastic. Highly recommended.
Pro tip: publish your job at the suggested price and be patient. Seems like having a good title speeds things up.

 

TF London (5 stars)

August 2021

Really brilliant service. I’d been stressing about getting my old mattress removed, assuming (since it was too big to remove myself but not enough to justify booking a removals co.) that I’d have to call the council, wait for a slot, be stuck with it for another 2 weeks, stay in all day etc. Thankfully, the councils (clearly a bit more modernised than me) linked me to LoveJunk and the process couldn’t have been simpler. I read the How To…, looked at a few other ads to see what the going rate was and posted my ad. Less than an hour later, the mattress was gone. Happy to fully recommend them.

 

chelseafan12345 (5 stars)

August 2021

Easy as pie

 

millyellen (5 stars)

August 2021

I used this app for the first time this week and it was simple and straightforward to use. I had a match within seconds and the rubbish was collected at the agreed time. It all went very smoothly and I wouldn’t hesitate to use it again. Highly recommend.

 

face8237 (5 stars)

August 2021

Found the whole process very quick and easy. Posted images of my rubbish without any trouble and had a response within 2 minutes and a phone call from the collector straight after that. Very polite and arranged a time without hassle. Collected next day and paid once he had confirmed that job was finished. Would use it again for sure.

 

BigJames7-11(5 stars)

August 2021

I needed some items removed ASAP, first time joining the app, I uploaded the photos and price I wanted to pay for a removal. In 28secs I got a match. Within 30 mins the guy arrived, swiftly and efficiently removed all items. LoveJunk is a great platform and great place to build a good reputation and earn money as a business. For those like myself wanting decent prices and a quick service it’s been great experience so far!

Malinway (5 stars)

August 2021

Matched my job to a provider in seconds at a competitive price. The future of waste and junk removal.

Em K (5 stars)

August 2021

Was amazed at how fast my ad was responded to & sofa collected.

MHunter (5 stars)

August 2021

Recommend highly! Arrived when they said they would, lovely positive attitude. Any questions I had for admin team were answered promptly. Would use this service again.

KChalkley (5 stars)

August 2021

Really efficient service and great value for money. Will definitely be using again!!!

 

DCarter (5 stars)

August 2021

Wonderful experience using this app, very straightforward.

 

Ro L (5 stars)

August 2021

Very easy to use.  The photos upload easily and the process is very transparent.  Great service on the day by the person with the winning bid.  I’ll definitely use LoveJunk again.

 

MFarrell (5 stars)

August 2021

Very good app. Speedy and efficient service. Polite and professional workers. Will definitely use again.

 

CNicholson (5 stars)

August 2021

What a great app this is! Driver shortages at my local council meant no bulky item collections so I’d had rubbish kicking around for months. I’d heard about this app and thought I’d give it a go and within half an hour it had all been collected. Amazing! I would say hold your nerve to get the price you want to pay – collectors were counter offering £20 more than I wanted to pay, but it only took 15 minutes more for them to accept my offer. Such a great service, will definitely be using again.

 

LPiper (5 stars)

August 2021

Super easy to use and had arranged collection within 10 mins. Much easier than trolling the net and sending out multiple quote requests. This does it all for you

 

JSimenyi (5 stars)

August 2021

Excellent, quick service. Very easy to operate the app.

 

JColoma (5 stars)

August 2021

At the first time i have an issue with the collector, however Milena from customer service solved very quickly. Very professional lady. I would recommend this app.

 

Ionut Mihai Paduraru (5 stars)

August 2021

Great app, no problems, simple menu and easy to use.

 

Iftikhar Raja (5 stars)

August 2021

Excellent service from the collector very helpful.

 

chelsea 6 (5 stars)

August 2021

Simple, quick and easy process. Very happy, my junk was collected within 2 days, collector was very efficient and polite. I will definitely be using this service again! 😀👍🏻

 

JJ B (5 stars)

August 2021

Needed to get rid of a chair and found this app. After I found a match I felt a bit hesitant when the collector wanted to come early and I was put into the position of sharing information to a stranger about when I would or would not be home. I do feel this is a great app, though I felt a bit insecure with putting my personal information out there.

 

J DG (5 stars)

August 2021

Forget council bulky waste collection! When I needed help and needed it fast, these guys came to the rescue. Can’t recommend them enough.

 

KFreeman (5 stars)

August 2021

Great!

 

MAdeseye (5 stars)

August 2021

Love junk is a really good app to get your mattress or second-hand goods taken away for a small price. My experience was very pleasant as I was able to get my mattress picked up within 4 minutes and the person that picked it up was very friendly.

 

[email protected] (5 stars)

August 2021

Had been planning to donate my old furniture but it was rejected. Didn’t have time to wait for the council so I tried this app. Got a match in minutes, agreed a price and the guy turned up at the time he said and took it away. Would definitely use again in future.

 

Malinway (5 stars)

August 2021

Matched my job to a provider in seconds at a competitive price. The future of waste and junk removal.

 

[email protected] (5 stars)

August 2021

Had been planning to donate my old furniture but it was rejected. Didn’t have time to wait for the council so I tried this app. Got a match in minutes, agreed a price and the guy turned up at the time he said and took it away. Would definitely use again in future.

 

Patrick939939939 (5 stars)

August 2021

Very simple to use and efficient service for a disposal job that was difficult to complete in London.

 

kikikikjkjmjn (5 stars)

August 2021

Was so made up with this service, was moving and stressing about the items I needed t discard, I found this app and put an ad up and then matched with a collector, he was brilliant, efficient and friendly, I couldn’t fault them at all. Thank you

 

Rafael Audy (5 stars)

August 2021

Worked really well!

 

H2764 (4 stars)

July 2021

I had a good deal with two mattresses, will use again for the bulky stuff that doesn’t fit in my car.

 

ekocali (5 stars)

July 2021

I was struggling to find someone reliable and also fast but with this app everything went well and smooth. They are very kind and focused.

 

ditditdkydmydmy (5 stars)

July 2021

This is a good service app. Initially users will be shocked at how much it actually costs to get rid of junk. However the app allows market forces to work well, and after a few goes, I found lovely Mark and Scott who dealt with my sofa removal with great efficiency and humour. Recommended, because it will save a lot of time.

Tony, Herts (5 stars)

July 2021

I had been looking to get rid of a heap of mixed waste. Skip hire or Man & Van services were so expensive. LoveJunk was so easy to set up and user friendly and I saved over £100 plus… it was all done same day! Really happy and will 100% use again.

 

adhhyrdvjjgd (5 stars)

July 2021

Used three times to get rid of unwanted items, great prices and super quick service.

 

[email protected] (5 stars)

July 2021

After being flooded, I didn’t know where to start to find the right people who could lift and remove my wet carpets. Then I found LoveJunk. The app guided me in describing my job and what price I should expect to offer and I had a response within 30 mins. They came the next day and did a professional job. Literally a weight off my shoulders

 

RAlperton (5 stars)

July 2021

Quick response for my asking price, good communication from the contractor about pick up timme. Really pleased with the App and design.

 

DWimbledon (5 stars)

July 2021

Really simple and easy to use app, great idea, good to know the waste is responsibly and legitimately handled.

 

Margz (5 stars)

July 2021

I used this app and within an hour I got matched with a cheap quote but the service was top notch, very friendy and efficient service and will use the app again as it’s easy to use deffo.

 

Sarah (5 stars)

July 2021

Such an amazing useful app. Easy to use and great prices for removals.

 

Drui-en (5 stars)

July 2021

Very great app. I got a response in less than 30 mins and my waste was picked up in less than 24h. Highly recommend!

 

Pennygosh (5 stars)

July 2021

It can be so tricky to find a local tip that takes everything you might need to get rid of, and we don’t have all the vehicles, so this is. areally useful site & app. Easy to use with a speedy response and the chap that took my job was punctual and very helpful.

 

DaryA (5 stars)

July 2021

Awesome concept and service end to end.

 

HelenS (5 stars)

July 2021

Excellent. Exactly as described. Posted a job and was contacted almost immediately by a super polite and helpful guy called Stefan. He did my job (removal of old bathroom and rubble) within a few hours for a reasonable cost. Recommended.

 

JBaird (5 stars)

July 2021

Amazing app for bulky waste removal. Put up my listing and price I wanted to pay and was connected with a team within 30 mins. There was a little issue with the pick up but it was easily resolved with great customer service. Would highly recommend!

 

KSchaffer (5 stars)

July 2021

Really convenient app, simple and safe and good responses, great job by collector.

 

RHoughton (5 stars)

July 2021

Convenient access to junk collection. I found the collectors punctual and friendly.

 

BBurgess (5 stars)

July 2021

So handy! The guy who collected was excellent. I will use this app again for sure. Wonderful way to recycle and/or get rid of bulky rubbish.

 

NRamo (5 stars)

July 2021

Actually works someone collected my junk on the day I posted the ad

 

EMetcalfe (5 stars)

July 2021

Easy to use, and you get texts if no response, inviting you to change offer price and/or date. Once accepted, they let you know and the contractor contacts you directly to fix the time. You load bank details into the app, so once you say the job is done, you release payment. Paul was prompt, quick, efficient and cheerful, and sent me proof of recycling afterwards. Absolutely first class service!

 

AGriffiths (5 stars)

July 2021

Speedy and efficient, would recommend the service.

 

DPhillips (5 stars)

July 2021

My first time using the app and I found it ideal. I quickly found a collector who matched my offer. I established the cost looking at other postings vs what i felt the job was worth. They arrived on time and with no fuss at all the job was done. I’ll be using LoveJunk again.

 

spooky_electric (5 stars)

June 2021

Thanks LoveJunk for offering a terrific service. Great idea that’s well executed.

 

Krystyan H-H (5 stars)

June 2021

Quick, easy. Registration is simple. Managed to get a removal in the same week I started using the app. Got a collection for a fraction of a local removal company.

 

Builder Handyman (5 stars)

June 2021

Really good service, rubble was taken away the next day by an extremely pleasant and efficient person.

 

*trace10* (5 stars)

June 2021

Posted my job on LoveJunk, within minutes I got a few responses. Simple easy to use site. Would definitely recommend and I will use it again.

 

Nickawk (5 stars)

June 2021

I needed to vacate a property and still have furniture to remove. I posted a job in the evening for a next day 1-3 pm pickup. My initial price wasn’t accepted by anyone at first but in the morning of the pickup someone offered to do it for slightly above my offer. A few goes later they came. Job done. Very professional pickup! A last minute valuable service.

 

JHamel (5 stars)

June 2021

Super smooth – take a photo of the stuff you want removed – add some written specifics regarding location and where you want it taken – seconds later price offer received. The removers arrived within a couple of hours and saved us the hassle. Very straight forward to use with excellent customer UX/UI. Highly recommended!

 

Shubedooo (5 stars)

June 2021

Last night I received an offer to clear my rubbish within 3 minutes of posting a request. By the time I woke up it had all been cleared. This app has provided a clearing service that was faster and more reliable than both the council and the man with a van whom I was recommended. Well done

 

VvvxxxxVvv (5 stars)

June 2021

This app is great! I had some stuff removed from my garden. Sorted with a very polite man that came the next day. I had a quote from someone else that was £100 more. I’m very happy with the service and will definitely use again if needed.

 

Rudeb (5 stars)

June 2021

Service works really well, have used twice now to remove rubbish which had been collected within a day at a reasonable price.  More convenient than going to the dump.

VFabrizi (3 stars)

June 2021

Just a note of caution, when you publish a job (listing) and it’s matched by any contractor, then it’s considered automatically accepted without further confirmation on the user’s side. The user gets no choice over which contractor to use.
Our response: Hi, very sorry for this. We will take a look at the FAQs and copy in the app to make it more clear. All collectors in the platform are licensed, insured, experienced and 5-star rated, so the one who provides the best quote or accepts your price is the one we prioritise, so that you don’t have to worry about vetting them (we do that for you)

 

Jenser1 (5 stars)

June 2021

Quick and went smooth. Easy.

 

JLeBeero (5 stars)

June 2021

Very quick and easy setup and within minutes had organised my “junk” being collected at a good price. Was stuck and did not know what to do with my old sofas so this was a very quick and affordable solution. Will use again and highly recommend to others.

 

DRobeson (5 stars)

June 2021

First class service. Very quick response, polite, and cleaned up after. Will use again

 

LLaryea (5 stars)

June 2021

Really cool app. Easy to use. Added my junk and someone met my price the next day! Would 100% recommend

 

Farn23 (5 stars)

June 2021

Absoloutely brilliant app. I was searching for ages for the best removal deal and then found LoveJunk. Quick, smart and very reasonable. Will be using multiple times.

 

1798bpjr (5 stars)

June 2021

Really handy app and a great idea for responsible waste removal – have used a couple of times for disposing of furniture/junk that was too big for the car or would’ve been costly to send to the tip. Quick response from collectors.

Only one occasion where the collector never showed up (no fault of the app, but maybe useful to have a system to flag to the app when collectors don’t show/a rating system to allow advertisers to choose a collector based on past reliability?), but easy enough to re-advertise and was collection within hours by the next one.

 

unknownukhti (5 stars)

June 2021

I was trying to find a good place to have my unwanted furniture collected and I think that this app really does meet my expectations. The pricing was good and I didn’t have any problems with the collection. The app is easy to use.

 

HNewton (1 stars)

June 2021

Makes you download the app and go through the process of creating a listing and only then tells you it isn’t in your area.  Waste of time.

 

RKiani (5 stars)

June 2021

Great idea great app.  Been using this for a while now.  Definite 5 star.

 

AKinnane (5 stars)

June 2021

Great service!

 

TDatt (4 stars)

June 2021

Good experience. Would recommend Got my items collected really easily no hassle. App could make it easier to edit your live posts. would also be good to get more recommend quotations for collections…

 

ECooper (5 stars)

June 2021

Oh my goodness! What a brilliant experience this was. Simple to use and within 15 minutes and a more than fair price I had arranged removal of a very tired sofa. Oliver who collected kept in contact arrived on time and was very polite throughout. I definitely recommend this app and have already passed on details to everyone I know.

 

RKumar (5 stars)

June 2021

Great app

 

JElliott (1 stars)

June 2021

I went through the full process of listing an item, only to be told right at the end that they do not operate in my area.  A huge waste of time.

 

RN1945 (5 stars)

June 2021

I have used this app now several times with consistently positive experience.  The vendors have been totally responsive, prompt, professional, hard-working, and friendly.  I highly recommend ‘Love Junk’ – it’s a super service!

 

MrsWilmore (5 stars)

June 2021

Matched within minutes and all completely seamless meaning I could get on with my day!

 

London 47621 (5 stars)

May 2021

Got matched to a van within seconds. Seamless operation! Paid via the app with no problems. Will be first port of call for any future rubbish collection.

 

mcalps (5 stars)

May 2021

My local council could only do a date weeks away and were more expensive. LoveJunk matched me with Andy in less time than it took me to complete my job posting for a kingsize mattress pickup. They even took the mattress topper I forgot to include! Highly recommend.

 

Kirst (5 stars)

May 2021

The app made it very simple to arrange for my rubbish to be collected.

 

N_Lodge_1993 (5 stars)

May 2021

Very simple and logical to use. After struggling to get independent quotes I found the LoveJunk app and managed to get my rubble collected quickly and easily. The collection itself was quick and efficient and the app took all the hassle away!

 

MBuhagiar (5 stars)

May 2021

What a lovely app within 3 minutes of posting my sofas I had confirmed pickup price and the following day a lovely guy collected therm. Happy to recommend.

 

SWilby (5 stars)

May 2021

Simple to use, and offers flooded in even on a weekend. Would be good to be able to book dates further in advance (as we needed to schedule around a planned delivery) but the week provided is more than enough for most jobs.

 

MartaW (5 stars)

May 2021

So easy to use (as a seller), good experience, would recommend for sure

 

AFrayne (5 stars)

May 2021

First time using the app and had several collectors bid in a very short time. So easy to use, no payment is taken until items are collected. Excellent idea, hope it grows nationwide.

 

PSingleton (5 stars)

May 2021

App is very easy to use and a great way to recycle.

 

_timv_ (5 stars)

May 2021

Extremely efficient, worked a treat for the dismantling and removal of an old shed. Posted advert, immediate response, next day collection.

 

Modernistic (5 stars)

May 2021

I posted my first item and soon received interest. I was happy with my choice. The cost was accepted and collection was speedy. The chaps were pleasant. Will use LoveJunk again.

 

junkgone (5 stars)

May 2021

Very efficient and reliable. Placed my job up and immediately had a counteroffer. I was so pleased with the guy that accepted the job came and completed the job. He turned up when he said he would and the job was completed in no time at all. Would definitely recommend and use this app and service again. Have been verbally telling everyone I know about it ☺️

 

Shivz789 (5 stars)

May 2021

Met a really nice gentleman who I happened to use twice… as I had been trying to move and had a lot of rubbish that I needed to get rid of!

Be reasonable when you put your price as they need to make some money as well … some will quote you double your amount … just wait it out … they will bid themselves out and you might get a tradesman for your price liking. This app is new but I’m hoping it stays that way… usually all apps/ideas start this way until they get greedy for money but for now …👌🏼

 

H_zim (5 stars)

May 2021

Found app after found out council had no appointments for next 2 months to remove sofa. Cost to remove more expensive than council but worked well. eBay concept of matching customer with removal supplier using auction style process to agree price.

 

MRobert18 (5 stars)

May 2021

Quick post, followed by a quick reply and negotiation and all rubbish was sorted… just brilliant.

 

Blackwellfield (5 stars)

May 2021

Put my pics up, great quote and picked up the next day – 10/10

 

Jimmy-James (5 stars)

May 2021

Wasn’t too sure about this type of approach but the app worked well and connected me with a waste disposal service within minutes. Got a good offer – 25% lower than other websites and quotes – and collection was made the next day by friendly polite team who did all the work. – would recommend this… if you don’t get a match you don’t pay… you have nothing to lose, and all to gain.

 

Huw_ (5 stars)

May 2021

Got a match on my job in 30 seconds, no hassle and had my sofa taken away the next morning – paid via Apple Pay. Great product.

 

RKiani (5 stars)

May 2021

Great idea great app. Been using this for a while now install regarding this a 5 star

 

money0tree (5 stars)

May 2021

Worked perfect for me and will use again!

 

AGarulli (5 stars)

May 2021

Very useful indeed.

 

RGomes (5 stars)

May 2021

The app works well and found a collector within minutes.  Highly recommend this app.

 

GFrasson (5 stars)

May 2021

Easy to use. Very practical.

 

EAbellan (5 stars)

May 2021

It was great.  On the same day I posted my sofa, I got counteroffers.  The company that picked it up was professional and came on time, no delays no hassle.  Such a great way of getting rid of unwanted stuff while helping others and the environment by reusing it.

 

MAkdogan (5 stars)

May 2021

Very easy to use app and fast collection.

 

SFerretti (5 stars)

May 2021

Terrific service, the app is easy to use. After 2 minutes since I posted a collector accepted my request and In 30 minutes I had my waste collected for a very good price (half price other companies asked me). Absolutely recommended.

 

SCarney (5 stars)

May 2021 

Alex and his colleague were amazing quick polite and very reasonable. I would recommend everyone to try them out. I have shared with all my friends and family. 10 out of 10 guys

 

JPatel (5 stars)

May 2021

App was very easy to use the first time posting an ad. Had responses within an hour to take away some items.

 

CRabe (4 stars)

May 2021

Good experience. Items collected without hassle from friendly user. The ui of the app could be a little better when listing items, but general process pretty hassle free. 

 

85tashnc (5 stars)

May 2021 

Very easy to set up, and once I posted my job received responses almost immediately. The company who did my job, cost half the price than another company who gave me a quote … bargain! They were professional, notified me of when they were coming, got the job done. You pay via the app so everything is very easy. Would recommend using love junk!

 

MSarson (5 stars)

May 2021 

Had to get rubbish collected on a Sunday afternoon after being turned away from the tip. I was surprised by how quick and easy it was to get a collection booked. App is intuitive and easy to use.

 

SWood (5 stars)

May 2021 

Could not be better, I had 3 quotes in half an hour and arranged for next day collection, the guy collecting was prompt and professional. Great that you pay the agreed price through the app so no need to have cash ready.

 

JFerree (5 stars)

May 2021 

Unbelievably easy to arrange collection of my junk. The ad went live and I had someone within 5 minutes arrange a time and collection 3 days later. The junk I had sitting in the garage for 5 months was gone within 30 minutes of their arrival for less than it would have cost me to hire a van and take to the dump.

 

NRivett (5 stars)

May 2021 

Great service – such an easy app to use. We had heavy bulky items that we needed to dispose of at short notice. Uploaded the details and a collection was arranged within the hour at a reasonable price. The people that came to collect were very friendly and easy to deal with. Would definitely use this service again!

 

BSoup (5 stars)

May 2021 

Totally recommend this app – easy to use, and works really well. My rubbish was collected for a competitive price, by professional people and in a timely manner. I’ll totally be using LoveJunk for this kind of thing from now on!

 

Uredorho (5 stars)

May 2021

I am refurbishing a house and I used the app for the first time this week to clear out some old wardrobes and cases. I read positive reviews online before trying this app out. I got a quote from a company I usually use for handy jobs and posted on the app for half the price. I got a response in less than a minute. We agreed a date a couple of days later. The 2 people who came by sent me a text 30 mins before to let me know they were on the way. They cleared my duff out in less than 30 mins. Transferred the payment as soon as they finished. Really pleased with how smooth efficient and cost effective the process was. Telling all my friends and family about this app.

 

AGBR-la (5 stars)

May 2021

Used it to get rid of an old sofa. Fantastic service. Transparent, flexible and safe.

 

RKhatri (5 stars)

May 2021

Amazing App definitely recommend it. Got my pictures up straight away for what I needed to be collected and within seconds I had someone willing to take it off my hands and very professional services when he came to collect it

 

BAsenguah (5 stars)

May 2021

Easy booking and professional service

 

ANS18292 (5 stars)

May 2021

My husband called up lots of waste collection companies and half of them didn’t respond and the other half quoted massive prices. I found Love Junk online and downloaded it. Within 5 mins I had an offer at under half the prices we had been quoted. He came the next day and I paid using Apple Pay. Couldn’t have been easier.

 

AJules (4 stars)

May 2021

At 8 months pregnant, I was stumped on how to get rid of my old sofa…tried a dozen charities with no luck, and my council needed it taken to the curb. LoveJunk made it easy to post the listing; I had three offers within the hour, and someone collected it the very next day. The collectors were polite and worked like lightning, and paying them afterward took two clicks. I’ll use LoveJunk again in a heartbeat.

 

DWinters (5 stars)

May 2021

I found this in the App Store, within 24 hours an ongoing issue was solved for a reasonable price. The collectors who removed my rubbish were extremely polite and professional and payment could not have been easier. I will be using this app again in future

 

Gnusjunkie (4 stars)

May 2021

It is a great service and would happily recommend to others. The only thing that stops it being five stars was that bids for your job can be withdrawn by collectors but increasing your offer cannot. Some collectors played tactical silly games – like making a low offer and then withdrawing it soon after – which wasn’t fun. But the collector I eventually got was prompt and professional and the platform is simple to use and well laid out.

Our response: Hi, thank you so much for your feedback. Sad that was the case, we’ll keep an eye out to make sure that’s not a tactic they’re using but a mistake. Good to know though!

 

Atlascity (5 stars)

May 2021

First time I used this service and I can say that am so pleased the way all was handled and most for the security of payment and I would truly recommend

 

SRLondon (5 stars)

April 2021

Literally booked within seconds of posting and collected winning hours. Great app for connecting you with waste removers who put your unwanted stuff to good use.

 

CMC1985 (5 stars)

April 2021

Fantastic service. Within 2 hours of posting the junk was gone. Gobsmacked by the speed! Perfect for someone, like me, who doesn’t have a car but wanted a whole load of crap removing!

 

GNitti (5 stars)

April 2021

Easy to use and very prompt response from collectors. I’ve trimmed my bushes and there was lots of garden waste to dispose. You can offer what suits you and eventually make a deal. Makes London cleaner and gives new job opportunities

 

CKandangwa (5 stars)

April 2021

Its a treasure find. Chucked my sofa and fridge the same day i posted the job. Driver was friendly and easy to talk to. Its a well done app. Word of advice (work out with the camera thingy)

 

MБонич (5 stars)

April 2021

Great app. Could be pricey sometimes but I waited for the right to me quote and happy. Well done

 

TNewby (5 stars)

April 2021

App was easy to use. I got two bids within an hour and collection happened within a day. Will use again.

 

RMenon (5 stars)

April 2021

Very nice app.Had a nice and hassle free experience of removing old junk from my house .The rates are also pretty reasonable.The collectors are also nice and prompt .Overall a very good experience.

 

JGrigg (5 stars)

April 2021

Fantastic find!!! Wow, how easy was that, needed a 3 seater settee collected for a price I was happy with. Within an hour the deal was closed. Great stuff!!

 

Dollhands (5 stars)

April 2021

Posted a job and within seconds I had responses! Can’t rate this app high enough, certainly took away a lot of stress and worry for me! Doing an amazing job guys, keep up the good work!

 

Royboy1958 (1 star)

April 2021

No idea how this works as the instructions are so poorly written. Maybe it isn’t particularly complicated, but without clear instructions I haven’t got a clue how it works!

Our response: Hi, I’m so sorry you found it complicated. I’d love to give you a call, get your feedback and explain how it works, please email [email protected] so that we can talk? Thank you so much, and sorry again!

 

RichardW (5 stars)

April 2021

Great app and concept. Got some old plasterboard recovered in less than a day for a competitive price

 

MStrubel (5 stars)

April 2021

Placed my furniture collection online. Got an offer within minutes and agreed a pickup time for the same day. Very easy to use

 

SIzzyG (5 stars)

April 2021

Listed the furniture to be collected within mins. Response within five mins. Job done within an hour. Half the price quoted by a removal company. Job done. Love it!

 

Arsene4ever (5 stars)

April 2021

I had post my queries on the app, and i received a good offers witch I accepted. The gentleman sent me a message straight away and he done the job on no time witch I was so pleased . Thank you so much! I will recommend to everybody to used the app for anything. It is safe, no spams, no worries about payments! Everything works perfectly! Well done!

 

AnotherReviewMan (5 stars)

April 2021

Used this platform a few times so far. Both occasions it was a good experience.

 

JonG (4 stars)

April 2021

The app itself caused me a few issues when trying to set up, especially around the post code, kept saying to enter correctly when it was. I take that to be teething problems. However, as for the concept and service itself; BRILLIANT. I posted my job, offered my price and within a few hours it had been taken away. It is so much easier than getting a skip, and a lot cheaper. Brilliant idea, service was excellent. Well worth having the app.

 

Gyhkls (5 stars)

April 2021 

I had a couch that needed removing. Within seconds of posting my listing, I got two collectors interested in this job. Eventually one matched the price I set, and it only took another few minutes to arrange the collection. On the day, the collectors were professional and efficient and everything was no fuss. Would highly recommend!

 

Jo****** (5 stars)

April 2021

I posted a job to take up and dispose of carpets in two rooms after moving into a (very dirty) property. The job was accepted within about 60 seconds and the two people who came were very friendly, professional and efficient (they even brought a parcel up to my flat which had been left downstairs by Royal Mail!). Experience will, presumably, vary depending on who accepts the job, but couldn’t be happier with the service I received and have already recommended the app to others. Many thanks!

 

ChambersConcrete (5 stars)

April 2021

Love the app..works so well highly recommend and my junk has been collected on no time at all

 

Bsjydkjd (5 stars) 

April 2021

Really simple and easy to use App for getting rid of your rubbish. The process is straight forward and your up and running in seconds. We found we had responses straight away and our rubbish cleared the same day. Brilliant!!!

 

Wassupmyhappy (5 stars)

April 2021

What a service – had some rubble I needed to clear and tried really hard to find somewhere to get rid of it. This app was recommended by Islington Council and is fantastic. Easy to use and quick service.

 

Teddies85 (5 stars)

April 2021

Posted an ad in NW6 to have some old bamboo fencing disposed of and within 20 minutes it was gone. Super slick and easy. Could have hired a van and driven to the council waste centre, or booked a bulky collection from the council, but frankly both options came with a faff factor that Love Junk doesn’t. Will definitely use again.

 

CThompson (5 stars)

April 2021

Love Junk was super easy to use. The platform is nice and neat, posted my add and within 2 days I got a decent price. Bids came in earlier than that but I chose to wait for one that was suitable.

 

Cassiya (5 stars)

April 2021

I would definitely recommend Love Junk .This service is extremely professional & prompt. Communication was clear throughout & I was happy with how the furniture was removed from my bedroom.

 

NMetson (5 stars)

April 2021

Excellent service! Put my job on the app, job accepted within ten minutes. Great communication and came as arranged. Will use again for sure! 😁

 

NNordstrom (5 stars)

April 2021

Excellent app for waste solutions it’s good that this exists! highly recommended

 

SDat (5 stars)

April 2021

Friendly, quick and easy to get any junk disposed of!

 

HelenMc79 (5 stars)

April 2021

I would highly recommend using this service. It’s quick and easy to use. The chap who met my bid came early, worked hard and did an excellent job.

 

EnglishEccentric53 (4 stars)

April 2021

Easy to arrange, you can negotiate a price and the best time for collection. Removed a large sofa for me and although there was a delay regarding the collection time arranged, I was happy on the whole and will certainly use again!

 

Ash2989 (5 stars)

April 2021

Great idea – very convenient – exiting future for Love Junk!

 

OmarE (5 stars)

April 2021 

Very fast match up for jobs . Lovely service would recommend 👌

 

MAbbi (5 stars)

April 2021

Good app, was able to dispose off my sofa’s quickly and at a reasonable price

 

ECello (5 stars)

March 2021 

Great app. An easy way of removing large items that don’t fit into your car.

 

SwLondonZone1 (5 stars)

March 2021 

Required the removal of a sofa on short notice. More cost efficient than using a council pickup service. Secured the removal within 10 minutes of posting. Pickup within 24 hours. Time slot down to 30 minutes. I do recommend this service.

 

HannahP2014 (5 stars)

March 2021 

Amazing service- super quick and affordable.

 

KatieK99 (5 stars)

March 2021 

Nice and simple process would recommend

 

SevSev88 (5 stars)

March 2021

I had a bed and mattress that urgently needed to be collected, and the local council had no available dates for collection. Within 20 minutes of listing the items, I had a collection agreed. An hour later and the items were collected by a friendly person. I’m extremely happy with the service and have already recommended to friends!

 

JBroaders (5 stars)

March 2021

Amazing app!

 

Zzzrhl (5 stars)

March 2021 

The app we all need ! Sorted my problem in a minute !!!!!

 

KKaz (5 stars)

March 2021

Quick and easy

 

DDuck (5 stars)

March 2021

Great app and so easy to use, glad 8 found it 🙂

 

Hollymooo (1 star)

March 2021

I’ve been trying to sell my sofa for about half a year. To come across this app finally hoping to sell the sofa set and it’s only available in London… not great really.

Our response: Hi, so sorry to hear. We’ll try to make it a lot more clear in the app description. In any case, our customers do not sell reusables through our platform, but pay a small fee for collectors to reuse or dispose of the sofa responsibly. Hope this helps. Thank you!

 

Tedtastic (5 stars)

March 2021

V easy to use. Easy to match with a collector and easy to pay Will def use again.

 

EAlexander (5 stars)

March 2021

Really impressed with this service. Within seconds my post to remove a 3 seater sofa bed from a 2nd floor flat with no lift was accepted and they could have collected it the next day if our new sofa had been ready! They were impressively quick at dismantling it and it was all very painless. Reassuring to know everyone is vetted and as much as possible is recycled. I’ve paid an arm and a leg before to have far less bulky and heavy an item removed. One problem of London living solved!

 

KDenihan (5 stars)

March 2021

Very quick and easy, great service.

 

Aitch2000

March 2021

I had a couple of sofas to get rid of, and rather than phoning up random websites I had heard of this app and gave it a go. I posted a sensible price, had several offers within a minute and the sofas were gone within about an hour. Very happy, straightforward, secure (no cash) will use again next time I have large junk to dispose.

 

JBowoj (5 stars)

March 2021

I found this app while looking into hiring a skip for garden waste. And I’m so glad I did. Unlike hiring a skip or arranging a van to collect it, which all requires advance planning, with this app you can decide to do something and have it collected the same day. It’s easy to use. I’ve used it a few times and every time someone has collected. You can tweak your pricing if you want something collected quicker. This really is a game changer for us. Love Junk, we love you!

 

Fi33373 (5 stars)

March 2021

First time using the app app and what a great system! Post your job and you’re off. I posted about 9pm, job was accepted within minutes and collected next day. For a cheaper price than my website search. Will use again.

 

ERoso (5 stars)

March 2021

I first tried to get my old sofa collected by the council but there was a 1 month wait. I found this app and got it collected the same day for even less than the council bill collection charge. It worked perfectly. The collectors were also very nice.

 

RealSW (5 stars)

March 2021

I’ve used the app twice now – for an old trampoline and for various rubbish from the home. Each time it’s taken less than an hour to find someone to collect at an agreed price. The app is super simple to navigate and communication and payment all taken care of. Highly recommend.

 

GreenwichA (5 stars)

March 2021

Job was really easy to list and was picked up in minutes. Richard was friendly, quick and super helpful. Excellent all round.

 

LSlater (5 stars) 

March 2021 

Great little app to find people for quick jobs.. used twice, easy to use and no issues! Thanks LoveJunk

 

Sandra (5 stars)

March 2021

Was quickly matched with someone who collected the next day and was polite and friendly. Such an easy way to get rid of furniture!

 

DDonaghy (5 stars)

March 2021

Really quick and easy. Good price and didn’t have to have cash at ✋ App works well and is very easy to use.

 

LDVignes (5 stars)

March 2021

Such a great idea and easy to use. Within 3 minutes of placing the advert the app had linked me a remover. Would definitely use again and recommend to family and friends.

 

JRosie63 (5 stars)

March 2021

Very pleased booked and completed in the same day, easy way to have garden rubbish cleared, would use again and recommend this app

 

RPenney (5 stars)

March 2021

I posted my bed for collection, got three offers almost immediately and a best match. It was picked up in the time requested, and I got 30min update beforehand. Brilliant. Would definitely use again.

 

Bearfacedcheek (5 stars)

March 2021

First time using this service and it was fantastic. I had a lot of cardboard, packaging and general house waste after moving. From posting to collection all took less than 24 hours. The price matching system is great too. I got my waste collected for a quarter of the price I was quoted from a couple of companies. Will use again!

 

VBratu (5 stars)

March 2021

Excellent

 

Trijax (5 stars)

March 2021

A great service end-to-end. Painless process throughout and I’ll be using again

 

JStephen (1 star) 

March 2021

This app claims to be for a community of junk lovers- making it sound as though it’s similar to freecycle or olio which allows you to give away your unwanted goods to someone who does want it. Instead it’s just the Uber of waste removal- it puts you in touch with companies that will take your stuff to the tip for a fee. The only difference from contacting a waste removal firm directly is that the app takes a 15% cut from them for basically doing nothing. I’ll be using the council large item collection service in future – much cheaper- for junk. And giving anything reusable away on other free sites or the British heart foundation. This app is taking advantage of the pandemic when lots of charity shops are closed, and is nothing more than a parasite.

Our response: We are very sorry you felt misled Jessie. It’s certainly not our intention to mislead anyone. Organisations like the BHF and Freecycle offer a fantastic service, but not everything can be collected for free. Equally, the council service only covers certain things and their wait times can be very long. So, we created LoveJunk to fill the gap. To make it easy and cheap to get rid of stuff you no longer want but can’t give away for free. Hopefully it’s a service people will find useful and that will help save a few more items from going to landfill.

 

Savage_wanderer (5 stars)

March 2021

What a great app. Simple to use and did exactly what I needed! Amazing!! Thanks.

 

Procrastinate40 (5 stars) 

March 2021

Really happy with Love Junk. Was able to quote a price and then chat to prospective waste contractors. Payment is through App as well

 

Thaneoflochaber (5 stars) 

March 2021

I posted a job and got lots of responses within a few minutes, and matched to my requested price within an hour. The vendor was easy to communicate with and it ended up being easier than having the council collect the stuff. Will definitely use this going forward!

 

LSatts (5 stars)

March 2021

The whole process was quick and easy! The price was cheaper than other companies and the delivery people came as requested. Would definitely recommend to other people.

 

MWells (5 stars)

March 2021

Just this service twice now. Both times my junk was collected the same day for a good price. Great platform, would recommend.

 

TLaurie (5 stars) 

February 2021

Nicely-designed app. Especially handy if you don’t have a car to drive to the dump. Connects you with collectors to make sure they collect without telling the world where you live. Very good FAQ section.

 

Shed231 (5 stars)

February 2021

Saved a lot of money and trouble. I recommend a 100%. Quick and very efficient. Everything went smoothly. Will use again.

 

MKhan (5 stars)

February 2021 

Post my rubbish collection job with relevant pictures and description …. got several bids within 15 minutes…. accepted a bid I was happy with and collection made next day with a fuss…. very happy with service and got receipt soon after collection…. professional licensed collectors…. will use again and recommend…. I initially came across this app via a recommendation

 

AFed 123 (5 stars)

February 2021

This is a smashing service – took a couple of minutes to post a listing, and got item collected within an hour. The app is easy to use, straightforward and so very convenient by taking the hassle out of arranging waste collections.

 

LJones16 (5 stars)

February 2021

Very smooth collection, good price and easy to arrange. So much easier than the hassle of the council’s bulk waste collection.

 

Zzgpa (5 stars)

February 2021

The ux of the app is simple and straightforward, and once your request goes online there is a seamless flow to negotiate with potential collectors within a reasonably short period. The overall experience of collection was swift and professional.

 

Pyc221 (5 stars)

February 2021

This is such a brilliant app which I discovered during my search for refuge collectors . It is easy to use and it saved for a lot of time and aggravation.

 

Nat_st (5 stars)

February 2021

It was the first time I’d used the app & I found it very straight forward to use. Would definitely use again & recommend.

 

BTL76 (5 stars)

February 2021

Great app. Cheapest, quickest and most convenient way I found to dispose of a mattress and very easy to use.

 

llllagy (5 stars)

February 2021

This is a brilliant idea. I posted my items in the evening and they’d been taken by first thing the next morning. Already recommended it to friends.

 

43Dom (5 stars)

February 2021

I had a couple of old broken chairs, floor mat, weirdly shaped wood brace and a couple of boxes of junk — it was removed within two hours for about a third of what I was quoted elsewhere. I’ll definitely use them again.

 

BGraham (5 stars)

February 2021

Quick efficient & friendly service at a reasonable price

 

AShaw (5 stars)

February 2021

Super easy, very quick. Great service – organising proper disposal of junk is usually so expensive and time consuming especially for small items. Good to know the items have been legally disposed:recycled rather than fly tipped. Well done will use again.

 

Will3466 (5 stars)

February 2021

Great service, had 2 sofas for quick removal, job taken within half an hour and sofas removed next morning. Recommend!!

 

Bettyviv (5 stars)

February 2021

So easy to create and set live a listing and have a clear view of what you will pay. An hour after I set live my listing I had a match, for the price I wanted to pay. I managed to secure a collection for a fraction of the price of large waste collection brands/companies due to being able to talk directly to more people at once. This app Saves lots of time making individual enquiries to numerous companies. The service from the collection company was impeccable too and the whole process was smooth, with my items cleared by lunchtime the same day. Great app I’ll be using again!

 

I (5 stars)

February 2021

Great fast service, I just wish the offer and counter offers were bit more clear

 

Absolutely T for Tremendous (5 stars)

February 2021

Stumbled across this app when trying to find a way to dispose of an old sofa. Within 10 minutes of creating a listing I had offers for the removal, at a price I set and thought very reasonable. 48hrs later -gone. Wouldn’t hesitate to use this service again. Piece of cake.

 

Rutafruta (5 stars)

February 2021

All organised and sorted in under 24 hours. Ease of mind with payment all being done through the app!

 

Frbux (5 stars)

February 2021

After googling for three weeks for a rubbish removal company none were interested. I downloaded LoveJunk on the off chance it would work and I got a response in two minutes. Very simple to use. The app gives a suggested price you should offer and you upload photos of the job. I offered a bit more than it suggested to get a quick response. When the job is completed you click pay but that doesn’t appear until the collector clicks job done on their app.

 

Angry London Resident (5 stars)

February 2021

Will definitely be using again and again. Super easy, great customer service, quick and stress free.

 

JD’Silva (5 stars)

February 2021

So easy to use, just post your ad and licensed collectors will give you their offers. Very quick and convenient and they even give you a receipt to tell you where all the junk has been taken too! Thank you so much LoveJunk!

 

IFedina (5 stars)

February 2021

Super easy and quick! I didn’t expect it would be so easy. Usually it is a headache to get rid of your old bulky stuff. Dedicated firms are too expensive, council is too long to wait. This app is perfect solution. Easy and quick removal of your unwanted bulky items at reasonable prices. Well done!

 

BDouglas (5 stars)

February 2021

Worked really well

 

AChafey (5 stars)

February 2021

Quick and easy

 

Applerabbit (5 stars)

February 2021

I was struggling to get rid of my sofa and I didn’t even have to set too high of a price for a local collector to claim within a minute. Excellent idea and great simple onboarding

 

DHug1122334455 (5 stars) 

February 2021

So easy to use and such a friendly service when furniture was collected. Would definitely recommend to anyone needing anything collected quickly.

 

9bern9 (5 stars) 

February 2021

Great, easy to use app. Item listed, collected, seamless!

 

VHall (1 star)

February 2021

I spent 20 minutes writing my listing for it to say “sorry, London only!” when I tried to list it. Waste of time, considering it said nothing when I entered my address at the start. I have never been so frustrated by an app before! Useless POS.

Our response: Hi Vikki! So sorry to hear. We have just moved the disclaimer (only available in London) to the very top of our app notes in the Google Play store. Hope this prevents more people from repeating your experience. Thank you for letting us know!

 

SUmar (3 stars)

January 2021

Like the idea. But I cannot upload from gallery. So stuck right now.

Our response: Hi! We have just released a new version of the app (2.2) with a fix for this issue. We would be most grateful if you could give us a second chance. If for any reason you still cannot upload photos, please email [email protected], we will do everything we can to fix it. Apologies for the inconvenience, and thank you.

 

FZse7 (5 stars)

January 2021

Really easy to use the app, took pics of the rubbish and a brief description. I was matched with a waste removal contracted almost immediately and had the rubbish taken away for almost a third of the price it would have costed for a skip. Really happy and would recommend

 

TAckels (5 stars)

January 2021

Very convenient. I got a response in less than 2 mins. Pickup and payment worked very smoothly.

 

JLSP2021 (5 stars)

January 2021

Such a great app, used it for the first time yesterday and it was seamless, had a number of offers within half an hour of posing my item and then collected a few hours later. Seamless and super convenient. Definitely recommend!

 

263L (5 stars)

January 2021

I posted the job and it was accepted within 15 mins. No hassle. The company contacted me to confirm the time of collection. Took everything away and then I paid via App. Simple no haggling or messing around. Will definitely use again.

 

Nrkj89 (5 stars)

January 2021

Easy to use and very quick responses. The removal team that turned up was very efficient too and nice to deal with. Would definitely recommend and use myself in the future too.

 

EHSWilson (5 stars)

January 2021

I used this for the first time and I was amazed at how easy it was to list the item, and within minutes I had a notification response for the item. It was easy to contact the other party who was picking up the item, and after collection , on a press of a button, the payment was made. This is the first time I didn’t have to look and search around the app to find detail or felt overwhelmed with the detail. I love the notification we get (it’s relevant and not annoying). Best User experience for a beginner like me who has been nervous about the whole process of listing items. Highly recommend the app.

 

Feedback001 (5 stars)

January 2021

The team at LoveJunk were extremely helpful. I needed something cleared in a matter of hours and the team delivered going above and beyond. Excellent service and incredibly easy to use!

 

2010ljdetb (5 stars)

January 2021

Recommend!

 

Firsttimmer8 (5 stars)

January 2021

This is my first time using Love Junk. I had a couple of queries which I contacted Love Junk about before I used the app, they replied very quickly. I had a large fridge freezer to dispose of which needed to have the doors removed to get it out of the house. I posted it on the app, a collector accepted the job for the price I offered within minutes, then contacted me. Within a couple of hours the fridge was gone, collected by a helpful, friendly team. I will definitely use Love Junk again, I highly recommend it.

 

ClutterBug2021 (5 stars)

January 2021

The app is so easy to use, listed my job and had a response within an hour. The team that collected communicated well beforehand and let me know when they’d be there and also confirmed en route. They were quick, efficient and tidy. Really impressed with this, thank you!

 

Xray2021 (5 stars)

January 2021

Used for first time and very impressed, simple to use and does the job, pick and payment was hassle free! Will be using this app again

 

AmbsK1 (5 stars)

January 2021

Used this app to get rid of our Xmas tree – it’s so easy to use and literally posted my photo to be collected and all was sorted and done within 2 hours. Really efficient and great idea too. So will defiantly be using again.

 

Fatchopper (5 stars)

January 2021

Amazing service! needed a 48” television that had stopped working collected, took photos… posted ad, by the time I put the phone on the table, phone rang, 15 minutes later the guy turned up, collected from my door, on his van and off into the sunset, I paid wirelessly via the app after collection(£10!!!!)…. will use every time… London councils have suspended their electrical recycling collections due to COVID and the bulky items collection is a lot more expensive and takes ages!!

 

SLondlegs (4 stars)

January 2021

I joined Love Junk a while ago. I used it for the first time a few days ago. Amazing service , so easy to use . My rubbish was collected the following day . A totally speedy and stress free experience. I highly recommend.

 

Youngmz (5 stars)

January 2021

Easy to use App. Got connected to someone really quickly. Everything went on as planned. The men who came to collect my stuff were really professional. Once done, I was requested to pay and everything was smooth. No problems at all. Highly recommended. 5*

 

RKiani (5 stars)

January 2021

Great idea great app. Will be using this a lot. One bit of constructive feedback is I couldn’t upload pictures from my gallery had to take fresh ones. No Biggie but would have been slightly easier. Still a definite 5 stars however.

 

TündeC (5 stars)

January 2021 

This app is great and very convenient! I had to get rid of 2 sofas by the end of next day and sorted everything with a lovely gentleman within 2 hours. Really pleased, I didn’t expect it to be so easy to be honest😅

 

Atomicdog! (5 stars)

January 2021

I had a large sofa that had to go quickly. Found the LoveJunk app, and within a few clicks and an hour or so it was collected !! . . £40 and bosh! . . job done. Recommended ⭐️⭐️⭐️⭐️⭐️

 

Ilex63 (5 stars)

January 2021

The app was very straightforward and quick to use. My post was answered in a few minutes and the collection was made on time with really polite pick-up guys. Great service I will use again.

 

EAlldis (5 stars)

January 2021

My item was collected at the price I wanted to pay on the day I wanted it collected. Excellent service

 

SJoseph (5 stars)

January 2021

Excellent service! From installing app to uploading pics and collection of item took approximately 1 hour! Easy to use and I will definitely be using Lovejunk again!

 

JMutter (5 stars)

January 2021

Extremely easy to use and what a brilliant business idea. Worked really well and did what it says on the tin.

 

MegaBag (4 stars)

January 2021

The job was picked up for a really reasonable price. Couple of things would have made the experience less frustrating and quicker. – a message on the app to say the photos are too big. It seems your app can’t take 4 photos from an iPhone 11 but it doesn’t tell you – you just can’t post the job. – reviews on the collectors would help so that you can see before you accept a job. It took two people cancelling till I got bag job collected and wasted a couple of days – being able to save your job if you have to cancel it. with the photos issue and cancellations I probably typed out the same add about 15 times The customer service has been great though

 

Moore-CK (5 stars)

January 2021

Having moved my fridge freezer onto my drive I wondered what to do next. I remembered that someone had said this app was really good so I thought I would give it a try. 2 hours later it was gone, whole process was effortless. Will use it many more times I am sure.

 

EghamResident (5 stars)

January 2021

Very prompt response. Junk was taken and I’m very pleased. Will definitely use again.

 

£€$ (5 stars)

January 2021

I bumped into this app when looking for furniture removal. I received a response within five minutes of registering & listing the items. Very efficient & friendly service. I will certainly use again if I need anything removed. I didn’t have much time to grieve for the loss of the table & chairs that were collected for me as it was so timely 😆

 

TPLONDONTP (5 stars)

January 2021

Both times I have used the App so far the people in attendance have worked quickly and cleanly to remove all my junk.

 

Jessinda1 (5 stars)

January 2021

Really great app. Having replaced our freezer we struggled to know who to contact for collecting the old one. Simple app, quick photo and people bidding to take on the job. Gone within the hour – perfect!

 

SSwift (5 stars)

January 2021

Posted my sofas on the app within an hour someone came to pick them up. Everything is done through the app so it’s secure. Will deffo use again.

 

CWarly19 (5 stars) 

January 2021

I’m not one to leave reviews, but this app is literally a godsend! It’s so easy and straightforward to do and you can have your unwanted things picked up within hours! Absolutely excellent concept!

 

NShevchenko (5 stars)

December 2020

Great app. Listed my old sofa I wanted to get rid of, and received a reply in just a few minutes. Useful and functional!

 

Pobbo1 (5 stars)

December 2020

I live in a terraced house. Skip would have to go on the street where parking at a premium, plus all the faff and expense of getting skip license. Found this app and posted job to collect soil, rubble and general waste. Response within minutes and waste cleared with 48 hours at much less than cost of a skip. Also, importantly, you get a copy of the waste disposal documentation, so no risk of it being fly tipped. Recommended.

 

JRussell (5 stars)

December 2020

A great app! So easy to use, posted something to be collected had an agreed price within 30 minutes and it was picked up in less than 24 hours. Can not fault.

 

GPons8 (5 stars)

December 2020

Worked really well. Quick response and picked up when arranged. Very happy

 

MAsh (5 stars)

December 2020

Excellent way of getting rid of junk. Super quick and easy and fair price. No cash exchange is also helpful

 

BPole (5 stars)

December 2020

The process was so simple, I took a few images of my items and set a price I was prepared to pay for collection. Shortly afterwards I had a few counter offers and then someone accepted the price I had initially put down. We agreed on a time&date, then everything was sorted! 2 very friendly and professional guys turned up to collect my items, once they had left – I simply paid through the app. Seamless and easy to use, I will choose Lovejunk over using a local council collection from now on

 

TSwaby (5 stars)

December 2020

Came across Lovejunk through searching for a rubbish collector in my area and within minutes of posting, I had several responses. I paid more than I had budgeted for but was worth it as the collection guy was not only on time but also very friendly and courteous. I will definitely use again!

 

Raynah5 (5 stars)

December 2020

I tried to book a waste removal from the council and they only had dates in about a month’s time. That wasn’t gonna work for us, so decided to give this app a go, had my waste removed in a few hours for a decent price. Will definitely be using again!!

 

AMoore (5 stars)

December 2020

Council had a backlog for large waste collection, so I searched for alternatives. Found LoveJunk – it’s quick to sign up and is an easy to use app – had someone to collect my junk the next day and payment via the app was straightforward. All the waste collectors are registered and vetted by Love Junk, which I found reassuring. Would like to be able to edit ads once posted, but otherwise, I’m a happy customer.

 

Lovejunkreview (5 stars)

December 2020

Posted my job and within 5 minutes someone had confirmed the job at the price I’d asked and within 30 minutes the junk was gone. Great service and easy to pay through the app.

 

AnnafromLondon (5 stars)

December 2020

Easy to use app. My item got picked up within an hr and payment facility was super handy.

 

LAnne_G (5 stars)

December 2020

I came across this app whilst moving house and needed to dispose of bulky furniture. It was so easy to arrange collection and to agree on a fee. In particular I love that you can pay through the app so its a cashless transaction. I would highly recommend it to friends and family!

 

Hdkfjsnk (5 stars)

Makes the thought of having to get rid of rubbish/waste far less daunting! Will be using again. As a first time user I wasn’t sure how the payment would work and thought it might have been cash. Perhaps this could be explained during the posting of the first collection?

Our response: Thank you so much! Working on this just now, hoping to make it a lot more clear in the next app release. Thank you for your feedback!

 

SA8506 (5 stars)

December 2020

Items listed and collected within hours – will definitely be using again

 

DOvile (5 stars)

December 2020

Great service, quick and sufficient! Thank you! Will definitely recommend these guys!

 

ASparrow (5 stars)

December 2020

Very easy to use and was matched with a professional collector within minutes. Would use again!

 

EGould (5 stars)

December 2020

The best app I’ve actually ever used, so easy and practical. Within two hours I had a sofa collected and the guys who came to collect were awesome and so helpful. Payment was simple. Normally it’s not easy to get rid of furniture but this was such a great service. Recommend to anyone and will definitely use again *****

 

RSilva (5 stars)

December 2020

Great app, needed a sofa removed from my flat and was put in touch with a very courteous man through this app . I was stuck in traffic and was late to meet him but he waited for me and was very polite and professional.Will definitely use this app again if I need any junk removed.What a fantastic idea!.

 

JGlover (5 stars)

December 2020

Cannot recommend this app more a great and effective budget friendly way of getting rid of your junk. No more comparing quotes, pay a price to suit your budget!

 

BSingleton (5 stars)

December 2020

Good app to connect people to junk collectors.

 

SNorman (1 star)

December 2020

I live in Surrey. I downloaded the app and spent 15 mins entering my details including my postcode only to be told right at the end that thus was only available in London!

Our response: Hi, we’re very sorry that it wasn’t clear enough. We’ll make sure to review the flow and see if we can add it in more places other than the notes in the Google Play store and after setting up the listing. Thank you for your feedback, and sorry again!

 

Jjamesmc (1 star)

December 2020

Not useable

Our response: Hi James, very sorry you had a bad experience. If you could send us an email to [email protected], we’d like to learn more to look into it and fix it as we don’t have any other customer experiencing this same issue. Thank you! and sorry again.

 

KReds (5 stars)

December 2020

Posted my job and received a response practically instantly, excellent communication and so swift in taking away my sofa, so impressed with these guys and very well priced, thank you so much!

 

Maddyspointifview (5 stars)

December 2020

Love Junk is the best app out there! Take a picture of your items that you wish to get rid of, offer a price you wish to pay and seconds later people will be offering you alternative amounts that you’ll either accept or refuse until you find your match. Payments are directly taken via the App once you confirm that your junk has been picked up. Easy!

 

Istra11 (5 stars)

December 2020

Very good app and seamless process. Would definitely use again!

 

Disiret (5 stars)

December 2020

Worry no more over getting rid of your junk. I just uploaded it and was contacted within minutes. No phones calls. The rate was good. Absolutely great.

 

SElise (5 stars)

December 2020

What a great app. We had very tight timescale in which to get rid of our old settees, and within a matter of minutes of uploading some photos on the app, I had reviewed several offers to collect them. Within 48 hours our settees had been collected. Payment was extremely easy – just a click of the button using Apple Pay. No hidden charges. The guy collecting was really friendly and kept me updated about his arrival. I will definitely be using LoveJunk again!

 

OD1972 (5 stars)

December 2020

Happy with the service: quick and effective!

 

AGaroux (5 stars)

December 2020

It took about 30 min from installing the app to all my rubbish being cleared up, for real! This speaks of the quality of the UX (easy sign up and ad posting) as well as the fact that the app seems to have reached critical mass: offer a decent price and you’ll have someone show up in no time! Enjoy all the reclaimed space 🙂

 

VAknmoba (5 stars)

December 2020

So far so good. Installed, register address and name, made pictures and posted. My mattress was gone same day with a reliable, registered waste collectors.

 

VBerg (5 stars)

November 2020

After moving we ended up with a large amount of cardboard and the earliest slot for the council to pick it up was in two weeks time. We posted the job, got a response in minutes and in one hour everything was gone for a very good price.

 

1990SGLondon (5 stars)

November 2020

I advertised the junk I needed collecting, it’s hard to find tips locally in London! Within 30 minutes I had multiple bids, I chose someone to collect it they arrived the same day and it was a seamless experience. Would recommend!

 

JBall (5 stars)

November 2020

Quick and easy.

 

M (5 stars)

November 2020

Easy to use. Collection was made a few days after placing the ad. Quick, simple and self explanatory.

 

AHelal (5 stars)

November 2020

Great app, stumbled across it by accident and glad I did, saved me quite a bit of money. Have recommended to family and friends.

 

FNadc (5 stars)

November 2020

Posted my sofa and matched with someone within the hour. Easiest way to offload junk.

 

Barbara (5 stars)

November 2020

My request was accepted within minutes of posting it. Our sofa was collected the next day by a very professional team. App is straight forward to use. Highly recommend!

 

AP323 (5 stars)

November 2020

Had my rubbish picked up within 2 hours of posting and for a very reasonable price!

 

Dodonyca (5 stars)

November 2020

I posted my job and within minutes someone agreed to remove the junk out of my front garden. The process was unbelievably smooth. 100% recommended.

 

Kareem247 (1 star)

November 2020

Spend ages setting up advert then eventually it tells me its only available in London! What a waste of my time!

Our response: Hi, we’re very sorry that it wasn’t clear enough. We’ll make sure to review the flow and see if we can add it in more places other than the notes in the App Store and after setting up the listing. Thank you for your feedback, and sorry again!

 

BHeathrow (5 stars)

November 2020

Took me a while to find this app but once I did I was very happy. Scrolling through multiple websites and costs were extortionate. Once I downloaded the app it’s very simple to use and a very good service. Only criticism I have is the payment clarity, as mentioned in other reviews it’s not clear how payment is made. The notice that “payment is held” is very confusing, I thought I’d have to pay cash but that wasn’t the case. I would make that part clearer and it’s a complete package.

 

SPems (5 stars)

November 2020

I used for the first time recently, app was very easy to use, my job was matched within 30 mins, and completed on time the next day without any issues. Excellent service, will use again and recommend to others.

 

AAbylkhalimova (5 stars)

November 2020

Easy to use, got my other accepted within a min! The collectors were on time and really professional, thank you for the greatest idea ever! Makes life so much easier!

 

JGoncalves (5 stars)

November 2020

Great experience as a new user. Would definitely recommend for anyone looking to get rid of furniture, household good or various other things.

 

DMosley (5 stars)

November 2020

Great and simple!

 

Shogote (5 stars)

November 2020

Brilliant service. Posted the job and a couple of hours later receive an acceptance. Hassle free service!

 

JLondon88 (5 stars)

November 2020

I had a great experience using the app and the service booked was great and super quick. Would recommend.

 

DHolkham (5 stars)

November 2020

Listed what I wanted taken away and had an offer to pick it up straight away! Great idea, and simple to use, many thanks.

 

AForever (5 stars)
November 2020
Easy to use and very happy with the result.  Far better than trying to arrange for an expensive skip or many journeys to the recycling centre.  Give it a try.

 

HLeung (5 stars)

November 2020

Posting of ad was very quick and easy. Responses came through quickly. I was able to contact the waste carrier after accepting their offer and they were able to give me an estimate time of pick up. The service was very polite, friendly and efficient. Great way of getting rid of waste with the assurance it isn’t going direct to landfill. Like that a Duty of Care Waste Document is provided which lists the site the waste will be disposed at.

 

JDLD31 (5 stars)

November 2020

App is very impressive, we out a sofa online yesterday around 10pm and it was collected 9am this morning.  Process intuitive and smooth throughout!  Only thing to note is payment is done after the collection (not immediately clear).  Would definitely recommend this app to others.

 

PMcBeth

November 2020

As 1st time user, I found app and service really handy and quick as I was desperate to clear my junk.  Found answer within minutes and although collection was to be done on the day, the driver liaised to collect the following day.  Thank you for operating a professional service.  Will definitely recommend and use you again!

 

DDonaldson (5 stars)

November 2020

Great experience.  Communication was great and collection on time as agreed.  Definitely an app to use especially now when so many of us are getting rid of clutter,

 

M P (5 stars)

November 2020

Was able to have my item collected very quickly and at an affordable price.

 

RLester (November 2020)

November 2020

Absolutely fantastic app and service. They were very professional, prompt and would definitely use again!  Thanks so much

 

CBalula (5 stars)

November 2020

Very quick and efficient!

 

AMartin (5 stars)

October 2020

A great app to organise the collection of unwanted clutter. I had a response to my ad within minutes and organising the collection with the buyer was straight forward. It would be great to see an option to communicate between buyer/seller within the app (rather than via text/calls) in a future version. There appears to be a bug when creating your first ad – after creating the ad, you’re asked to sign up, but after signing up, the ad never appears. Recreating the ad after sign-up works.

 

Ajvhwbkc (5 stars)

October 2020

For weeks I tried everything and couldn’t get rid of my sofas for love nor money.  In a bid of frustration I googled how to get rid of furniture and this app popped up.  Within a couple of hours, my sofas were gone.  What a fantastic idea, no hassle, reasonable and the guys who came were lovely, professional and super helpful.  I couldn’t praise this more.

 

jhm!# (5 stars)

October 2020

Easy as pie.  All done, download of app to junk gone in 2 hours.  Probs paid too much, but really pleased with the results.

 

NThomas (5 stars)

October 2020

Really easy to use, job was accepted in about 10 seconds and all my junk was removed by two very polite efficient guys, would definitely use again as it’s totally hassle free.

 

ATufnell (4 stars)

October 2020

I was new to this service – but the App is super easy to use and the response rate from collectors was really fast.  I had two bids within minutes of posting.

 

Lydie93 (5 stars)

October 2020

Very easy to use app.  Very quick pick up of unwanted bulky item.  Would 100% recommend

 

Rashid11 (5 stars)

October 2020

Excellent service, very user friendly app.  Please make it clear how payment is being made.  Maybe one line addition about payment in the app would be sufficient.

 

Calboy111222333 (5 stars)

October 2020

I have shared this app with friends because it’s a great initiative.  Getting rid of household items has always been such a challenge and now knowing if the person you choose is licensed is a concern so something like this makes life so much easier.  Great idea and great fast service.

 

The little saint (5 stars)

October 2020

I posted my listing and within one hour it was replied to positively!  The pick up was hasslefree, good value for money and definitely Covid secure.  I will be using this business again as it is definitely something that is extremely useful!

 

PopsandOlly (5 stars)

October 2020

Amazing.  My job has a response within 2 minutes – no exaggeration.  It was a sofa I’d been trying to get rid of for two months so I was over the moon with the quick response and fair price.

 

RejjieRej (5 stars)

October 2020

Great site and service.  Great idea, easy to use, def will be a regular app I use.

 

London Podcast Reviewer (5 stars)

October 2020

So easy!  As a first time user I expected some friction, but it was incredibly quick and easy to list my item and it got picked up very quickly.  Simple solution to something I had procrastinated for months!

 

asdfghjkliuytrewq (5 stars)

October 2020

I had to get rid of an old sofa and a big tv in my London flat, I couldn’t get an appointment from the council and I had a new sofa coming the next day!  I joined up with lovejunk and put a bid for £50 to take it all away and within minutes I had an offer, I was able to text them directly with instructions.  The next day a man with a van came by and took away all my stuff and took photos to confirm collection.  Then I paid on the app through Apple Pay so streamlined!  Only comment would be is it would be good ti know that your stuff is getting disposed of properly.  Overall though great service I would recommend and will use again if needed.

Our response: Thank you so much for the review! Means a lot. I’d like to add that all collectors in the platform have a valid waste carrier license and log the disposal sites they use for each collection.  The waste transfer note in the app should tell you where the sofa and TV went as well as the average % of landfill diversion of the disposal site they used.  Hope this helps!

 

Man In The Maze (5 stars)

October 2020

Very good so far.  Had to have some furniture removed that even the charity shop wouldn’t take – posted a listing, set my max price and I had a van booked for the following day within minutes.  Really good communication with the removal guy too.  Will definitely use again and recommend.

 

Natalie2461 (5 stars)

October 2020

Highly recommend this app!  So easy to use, items collected almost straight away – saved so much time and effort.

 

Gamlitzer82 (5 stars)

October 2020

Super impressed by this app.  Two photos with a five word description is all it takes.  Select your day and time slot and post the job.  I got a response immediately and someone came the next day to pick up the stuff.  No waiting for the council, competitive rates.  No fuss.  Thoroughly recommend using it.

 

NickNickG (5 stars)

October 2020

This app worked really well.  Took a few photos of the junk, added a brief description, set the recommended price and it was collected about 2 hours later.  Better than ringing round for quotes.

 

Odgma (5 stars)

October 2020

Really efficient way to dispose of our old mattress.  Ensured best pricing by looking at bids from company and really easy to post photos of the junk.  Will use again.

 

Igorflame (5 stars)

October 2020

This app is easy to use.  I was impressed by waste collectors.  Such as by the time they come we produced nearly extra cubic yard of waste.  No extra charge was applied, guys helped remove everything from first floor flat.  Will use the app again for all my future projects for sure.

 

Mushdog23 (5 stars)

October 2020

Worked well, posted my rubbish and it was collected the next day, payment easy

 

RFSultan (5 stars)

October 2020

Sorted my waste quickly and reasonable price.

 

Mspledge (5 stars)

October 2020

Easy to use, site is informative.  Guys were polite, and arrive on time.  Payment was fast and easy.  Would use again and recommend.  Thank you

 

Sorousheh (5 stars)

October 2020

Prompt, efficient and hassle-free service.  I posted the job the previous night and the junk was collected the next morning.

 

The Paxoni (5 stars)

October 2020

Take a snap, straight onto the app, wait a little while for good offer and done, great way to easily get rid of that old junk.

 

Sallyk1995 (5 stars)

October 2020

A great app if you’re in need and, like me, your council never seems to have any space for bulky rubbish collection.  highly recommend, the whole process was so easy.

 

HunPack91 (5 stars)

October 2020

We had a flooring job done and our flooring guy suggested a company for disposal which we found too expensive.  That’s how we found the LoveJunk app.  Thankfully everything went as expected, found a service provider relatively quickly and were able to save 15% compared to the original quote.

 

Habbas (5 stars)

October 2020

Easy to use app, had our stuff collected the same day.  The service was great and the van diver very friendly and helpful!  Highly recommend their service!

 

 

GHunt (5 stars)

October 2020

Great and easy app to use!  I listed an old mattress, within an hour someone had agreed to collect.  The next day they came and I paid by card.  So easy!

 

SAl-Jafari (5 stars)

October 2020

Quick and convenient

 

GKaragiannis (5 stars)

October 2020

I had a sofa and mattress removed from a flat in Islington. The process was very easy and i got my job done for much less than other companies quoted. Highly recommended, would use again.

 

JWright (4 stars)

October 2020

It worked for me. If I were to do it again I would start with a lower offer and edge up if necessary. It’s a market place after all. But the guy who took my rubble was very pleasant and informative

 

ECohen (5 stars)

September 2020

Great service, set a price and the junk was picked up by polite and helpful men. Recommend to anyone.

 

CReed (5 stars)

September 2020

Simple idea but so very useful… quick glance allows u to see everything u need to know.. wish I had shares!

 

ALien (5 stars)

September 2020

Great app!  Got a response within minutes.  Good for people on a budget!

 

NMcCallum (1 star)

September 2020

Unable to input address

Our response:  Hi, we have made a significant improvement to the address entry functionality in the new version of the app v1.4 – already in the Google Play store. Hope this addresses your problem.

 

MLomas (4 stars)

September 2020

Had a few problems with the first listing but LoveJunk contacted me, saw that there was an issue, and arranged for a pick up the next day at the time of my choosing. Excellent response and communication from LoveJunk. Would happily use again now.

 

AMWAMWWAMWAM (5 stars)

September 2020

App worked well – I put the post up and within minutes had arranged collection of the fridge freezer I needed to dispose of.  Would use again.

 

ringodoris (5 stars)

September 2020

Posted job and within minutes I had a confirmed collection booked.  The rubbish was collected at the agreed time and date with no delays.  Great efficient service.

 

katie678922 (5 stars)

September 2020

If you need rubbish shifting and don’t have the means to do it, this really is an ideal app.  Fast and incredibly easy to navigate, our mattress was picked up within 24 hours of posting.  Great app and great idea, would definitely recommend!

 

Caroline JG (5 stars)

September 2020

Very easy to use.  Would recommend to anyone needing junk collected

 

Mikehwkeye (1 star)

September 2020

You can’t enter an address and so you can’t create a listing.  Waste of time

Our response: Hi Mike!  We have made a significant improvement of the address entry functionality in the latest version of the app (v1.4).  Hope it works for you now!  Thanks for your feedback!

 

MakeitSimple (4 stars)

September 2020

Pro: Good interface and easy to use.  developers actively make changes based on user feedback.

Con: Did not alert of coverage area at time of first review.

Our response: We’re very sorry it wasn’t clear we’re currently just London.  We’ve just amended our App Store description to say so and our new version of the App (v1.3) has now a modal to alert the user well before taking any contact or payment info.  Thanks for helping us improve and hoping to serve you very soon!

 

tovertover737928 (5 stars)

September 2020

I posted my job and has a response within a couple of hours.  The company that picked up the job was less than half the price of another company I had approached directly outside the app, so it seems the “name your price” idea and ability to connect to loads of collectors at once worked well dor us.  I also liked that the companies who use the app are all licenced too.  So, really easy ways to connect with reliable providers.  My only downside was that the app was not clear on how payment would work.  It says money is held on your card, but they had no card details and I was worried I was going to be asked to pay cash.  That did not happen though.  Once the job was done, the collector company marked it as such on the app and the app then gave an option to pay by Apple Pay.  I suggest the developer makes this a bit clearer to users.  All in all, I was pleased and would use this again for jobs too big for the council.

 

EEfthymiou (5 stars)

September 2020

Really easy to set up – I really liked that there was a guidance on what price to put based on what I posted. Really smooth experience and good user interface for this sort of thing 🙂

 

KC (5 stars)

September 2020

Super easy to use, I placed an ad and had a callback within the hour. The guys came when agreed and took everything away at which point I released payment to them. I would definitely use this again, and particularly like being able to pay by card.

 

FLondon (5 stars)

September 2020

Worked just as advertised.  I had junk.  I posted.  24 hrs later the junk was gone.  Happy customer

 

CElizabeth (3 stars)

August 2020

The app doesn’t show my listing, there’s only a history and current button, nothing else, also when I go to my profile because I want to change my details, it just doesn’t allow to edit details or anything. I’m not sure if my listing was posted cause I just can’t see it anywhere. The idea behind the app is brilliant, but the app needs to improve.

Our response: This doesn’t seem right. We want to take a closer look at this for you. Please send a note to [email protected] so we can resolve the issue. Thank you!

 

DSheeres (5 stars)

August 2020

I needed to get rid of an old sofa quickly and a friend recommended Lovejunk. So impressed with the service and really easy to get connected with a licensed collector. I highly recommend and I love the fact that I know it hasn’t been flytipped!!

 

EAmies (1 star)

August 2020

Wouldn’t save job and post it. Well laid out and easy to fill in info – but despite every field being filled, would not save and post the job. No chat or info in FAQs to resolve problem. So I found a guy on gum tree who is a registered carrier who was 30% cheaper than lowest estimate and turned up the bect day.

Our response: Oh no! We sincerely apologise for the trouble you’ve had with our app. We wish we had known so we could have helped. Our support email is [email protected] We are investigating the issue to ensure no other customer has the same problem. Thank you for letting us know, and glad you got it sorted.

 

NMosh (5 stars)

August 2020

Quick efficient pick up.

 

Florry_s (5 stars)

August 2020

I needed an old sofa getting rid of and this app was really helpful.  The guys who came and collected were professional and efficient and were also very prompt!! I will definitely use them again

 

GoodbyeBrexitland (5 stars)

August 2020

Very easy way to get rid of stuff quickly.  Love it!  Don’t be deterred by the price ranges suggested.  It seems to me that lower end or even below is often enough and you can still increase offer, if you don’t get a quick response

 

RN1954 (5 stars)

August 2020

Super service, great app.  Quick, easy, efficient!

 

klj96 (5 stars)

August 2020

Brilliant app.  After moving to London last week we had a ridiculous amount of rubbish from things the previous tenant left to furniture packaging.  Our post was responded to quickly and the guys that collected the rubbish were quick and polite.  Thank you LoveJunk!

 

LucilW (5 stars)

August 2020

This was so easy and efficient. Would highly recommend LoveJunk!

 

rosewineforever (5 stars)

August 2020

We were moving house and parting ways with our old, ruined sofa.  We accidentally left it to the last minute and couldn’t find a slot in the recycling centre or find someone desperate enough to take it on!  We were really worried about what to do and thought we might lose some of our deposit for leaving bulky waste behind.  Thankfully a Google search led us to LoveJunk.  It’s like the Uber of bulky waste!  Quick, easy and completely hassle free.  it took minutes to set up the account, they didn’t ask for my whole life story – just a few necessary details.  Listing the sofa was really easy and within a few hours, someone had said they could come and get it!  We only spent £50 for pick up the next day.  Cosmin was really friendly and communicative – giving us a slot for collection and ringing us when he was 30 mins away.  He was so efficient and we didn’t even know it had gone until we looked outside!  I actually can’t believe we found this.  saved us so much stress.  I’ve already told everyone about it haha!  Such an incredible and necessary app.

 

GPanchev (5 stars)

August 2020

I needed some bulk waste to be collected from my home and because my council first available dates was 45 days later… I went on a journey to find not expensive waste collection company. Found Lovejunk with Google help and gave it a try. Register myself, post pictures on the items I want removed, post guided price I’m willing to give and within 2 hours I was already contacted by waste collector. It doesn’t get better than this. Very happy and would probably use it again when needed.

 

AVernon (5 stars)

August 2o20

Super easy and efficient service!

 

Tom Samson (5 stars)

August 2020

Great idea for an app. I managed to shift my rubbish for literally 50% the amount that I had been quoted by waste removal companies in London. Was really easy and seamless to use.

SSim (1 stars)

August 2020

Poor layout. Also, fill it all in and at the end says only for London. Don’t bother with them. Run on Samsung Galaxy 8 to see layout. When location entered check service available to save user time if not in the area. Don’t take any credit card details until it is known the service is available.   Taking payment details, even if not used, then to be told service not available is not good customer interface. Its a concern.
Our response: Sorry it wasn’t clear we’re currently just London. We’ve amended our Google Play listing to say so and our new version of the App (v1.2) has now a modal to alert the user well before taking any payment info. We’ve reviewed Galaxy 8 layout but can’t see anything specifically bad. If you’ve time, please email us at [email protected] thank you
EWood (5 stars)
July 2020
Really took the stress out of moving house. Able to arrange removal of stuff we didn’t want to keep, at short notice. We needed the flexibility Lovejunk provided. The app was so user friendly and the guys that came were fast and efficient. Would recommend it to everyone
KTunesi (5 stars)
July 2020
Fast, reliable and friendly, highly recommend

BTG2020 (5 stars)

July 2020

Good service – will use again.

 

dhkzkgxkgzk (5 stars)

July 2020

Posted my rubbish and within minutes got a response for collection.  So smooth and swift and guys arrived next morning.  Couldn’t have been easier.  Great job.  Will definitely use again.  Claire.

 

SangeethaSNB (5 stars)

July 2020

It was really easy to use the app and I got our junk picked up the next day, when we wanted it.  The people who picked our stuff up were really friendly and were happy to help with some extra bits.  We’d definitely use them again.

 

Alan2805 (5 stars)

July 2020

Great interface and easy to use!  Posted some waste and it got picked up the same afternoon within a few hours!  Couldn’t believe and really didn’t expect it.  Extremely professional collectors.  Will use again for sure

 



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